Privacy Policy Overview
As your neighborhood lawyer in Nashville and beyond, we fully recognize that you entrust us with your information and are committed to handling it with the utmost confidentiality and integrity. This privacy policy informs you of our policies regarding the collection, use, and disclosure of your personal information when you use our legal services or website, or communicate with us. As your lawyer, you trust us with personal information and we commit to preserving and protecting your privacy rights at each step of our journey together. Your privacy is very important to us.
About JCS Law Corporation and Our Privacy Policy Commitment
JCS Law Corporation is a professional legal services business owned by Jonathan Sievenpiper, J.D., B.Sc. (M. Commerce), providing professional legal consultation, barrister and solicitor, and notary services. We recognize the privacy issues surrounding legal matters and the importance of confidentiality. For this reason, we dedicate ourselves to safeguarding your privacy in every aspect of our work. New clients, retainer clients, and former retainer clients can all remain assured that your personal and/or business information will be respected and maintained in compliance with all applicable laws and professional standards.
Information We Collect
In order to provide our legal services, JCS Law Corporation may gather the following types of information:
- Personally identifiable information: This includes your name, address, email, phone number, date of birth, and any other details required to identify and communicate with you.
- Matters related to the case in question: Information regarding your legal needs, case files, background, and facts essential for delivering legal advice or representation.
- Payment and billing arrangements: Should you choose to move forward after the free initial consultation, we may collect billing addresses and account information to process your payment.
- Website communication: This encompasses communications via phone, mail, or email. It may include consultation notes, instructions, or feedback from parties we have previously represented.
- Technical data: When you access this site (https://jcslawcorporation.com/), we may automatically* gather technical information such as your IP address, browser type and version, time zone setting, and geographical location where your IP address is registered, as well as browser plug-in types and versions, operating system and platform, and website usage information (for instance, when you view a page on our site) through cookies, web beacons, and analytics data apps.
* No personal information is stored in this manner. All of this data is anonymized.
All such information is obtained directly from you or a verified authorized representative, or when necessary, under the guidance of verified parties such as Yangs Insurance, or is fully consented to by you directly with us.
Use of Information About You
We only use your information for legitimate business and legal purposes:
- Legal: To evaluate, advise, and represent you in your legal matter.
- Communication: To communicate with you about your case, respond to your questions, and provide status updates about your legal matter.
- Record keeping: To manage client files, track appointments, and ensure compliance with legal or regulatory requirements.
- Billing and payment: To process payments due for our services, invoice you, and otherwise respond to questions about billing.
- Website functions and security: To operate our website, improve usability, and protect it from fraud, phishing, or intrusion by malicious actors.
- Service improvements: To collect feedback and analytics to improve our suite of services and the experience of our clients.
We do not use your information for marketing purposes without your permission.
Our Legal Bases for Processing Personal Information
We process and share your personal information on the following legal bases:
- Consent: For information you voluntarily send to us in connection with a legal inquiry or a potential legal consultation, you consent to our processing based on your submission.
- Contractual necessity: For information related to the legal services we have contracted to provide to you as a client, processing is necessary in order for us to perform our contract with you.
- Legal obligation: To comply with obligations that we have under applicable law, such as our records retention requirements, and to the extent we are required by law, or have been ordered by a court or regulatory authority to disclose your information.
- Legitimate interests: To the extent necessary to fulfil our legitimate interests in providing high quality legal representation, maintaining client relationships and the security of our business operations, provided that these are not outweighed by your interests, fundamental rights and freedoms.
How We Safeguard Your Information
JCS Law Corporation uses physical, technological and administrative security measures to protect against destruction, loss, alteration, and unauthorized access, disclosure or use of your information. These measures include the following:
- Protected Physical Filing: Client documents and files are stored in secured filing cabinets and in locked offices at 5000 Linbar Dr Ste 91, Nashville TN 37211.
- Systems Protection: Electronic client records are stored on password-protected systems with routine software updates, anti-virus measures, electronic back-ups and encryption.
- Need-to-know Protocol: Only authorized personnel (Jonathan Sievenpiper and approved legal staff) have access to client information on a ‘need to know’ basis.
- Confidential Obligations of Personnel: Employees and agents are subject to confidentiality obligations and a code of professional conduct.
- Training: Employees and agents are regularly trained on information security and privacy programs.
Although we carefully maintain security procedures for your data, please remember that transmission over the Internet cannot be guaranteed to be secure, and thus we cannot warrant or guarantee the security of information you transmit to us via the internet.
Sharing and Disclosing Your Information
JCS Law Corporation does not sell, trade or rent your personal information to third parties. We disclose information only in the following limited circumstances:
- With Your Consent: We may disclose information to third parties (such as an expert witness or co-counsel) only with your prior express authorization or to fulfill your legal matter.
- Association with MacDonald & Company: As an affiliated professional corporation, information may be shared with professionals at MacDonald & Company (W. J. MacDonald Law Corporation) only as necessary for the provision of legal services, and with full confidentiality.
- Legal Compliance: We may disclose information required by law, court order, or a regulatory authority, but only to the extent required by law, so long as we provide notice to you where we are legally permitted to do so.
- Service Providers: We may use trusted service providers and other third parties (for example, IT support services, secure document storage) that perform functions on our behalf and process information in accordance with our confidentiality procedures and data security standards.
- Business Transfers: In the rare event of a business merger, reorganization or transfer, client information will continue to be subject to protections under this Privacy Policy and under applicable law.
Retention/Destruction of Personal Information
We will only hold your personal information for as long as is necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any legal or professional obligations and to protect against any potential legal claims. Our information retention practices include:
- Legal files: We generally retain client files for a minimum of seven years after the end of the applicable matter, in accordance with professional regulatory requirements.
- Routine review: We will review our information holdings from time to time to ensure that your personal information is not kept for longer than is necessary.
- Secure destruction: When information is no longer necessary for the purposes for which it was collected, it will be securely deleted from electronic systems or physically shredded so that it cannot be recreated or reconstructed in any manner.
Your Rights and Choices Related to Your Information
As a client or website user you have the following rights regarding your personal information:
- Right of access – you are entitled to request details of the personal information that we hold about you and request copies.
- Right of rectification – if any information we hold about you is inaccurate or incomplete, you are entitled to request corrections.
- Right of withdrawal of consent – where our processing is based on your consent, you will have the right to withdraw your consent at any time subject to any legal or contractual restrictions.
- Right of erasure – you have the right to request erasure of your personal information when it’s no longer necessary for the purposes for which we collected it or if we’re required by law to delete it.
- Right to restriction of processing – you have the right to request restriction of processing in certain circumstances.
To make a request in relation to any of these matters please e-mail [email protected] or call (615) 421-0941. We will respond to your request in reasonable time and meet any legal obligations.
Cookies and Online Analytics
Our website (https://jcslawcorporation.com/) may utilize cookies and other online analytics tools to help us provide a better browsing experience, monitor site performance, and improve our offerings. The cookies are files saved on your computer that identify your web browser and web sessions and help us to recognize returning users. The information we receive by usage of cookies is aggregate data about your activity and does not result in the disclosure of your personally identifiable information.
We use:
- Necessary Cookies: Required for basic site functionality and security
- Performance Cookies: Enable us to track how well our website is working and how visitors navigate pages on our website, so we can make improvements
- Preference Cookies: Used to remember the user’s preferences
Cookies can be controlled or disabled through the settings of your internet browser. If you do not wish to accept cookies, please disable them in your browser setting (check the instructions within your browser for how to disable cookies). Please note that if you disable cookies certain functionality such as remembering your username may be lost.
We use trusted third party analytics partners (e.g. Google Analytics) to collect aggregated, anonymous data from visitors of our website. We do not share your personally identifiable information with these third party analytics providers. For more details, please see our Cookie Policy.
Children under 13
JCS Law Corporation does not knowingly collect or maintain personal information from children under age 13. Our Services are intended for the use of adults and businesses in need of legal counsel or representation. If you are a parent or guardian and you are aware that your child has provided us with personal information, please immediately contact us at [email protected] or (615) 421-0941. Upon confirmation, we shall immediately delete such information from our system.
Legal Communications and Attorney-Client Privilege
JCS Law Corporation (JCS) is a law firm and a professional legal corporation. We have certain professional and ethical obligations, including confidentiality obligations and the obligations of legal professional privilege. Your personal information that you provide to JCS in the course of consulting with us for the purposes of seeking professional advice or legal representation, is protected by law from being disclosed to anyone except as provided or required by statute or court rule or procedure, or otherwise with your knowledge and consent. We are committed to complying with the law to the greatest possible extent in protecting this information while providing you with our legal services.
Third-Party Websites and Services
Some links within this site may lead to other sites, including those operated and controlled by third parties. JCS Law Corporation has not reviewed these third-party sites and is not responsible for the information contained in or used by these other sites. Please review the privacy policies and terms and conditions of these other sites. The privacy policy set forth herein applies solely to information collected by JCS Law Corporation and its website.
International Data Transfers
JCS Law Corporation’s services are focused on clients in Nashville, Tennessee and clients throughout the United States. However, it may be that your client or your matter involves cross-border issues. If so, then your information may be stored or otherwise processed outside Tennessee or the United States (subject to appropriate legal protections in any such country), but only to the extent necessary to deliver or provide our services to you. JCS Law Corporation will take all commercially reasonable measures to ensure that your information receives sufficient protection no matter where that information is processed.
Changes to the Privacy Policy
As we change our practices or as regulatory and legal requirements are changed, or if we add new or modified products and services, we may need to update this Privacy Policy. We will make disclosures of material changes to this Privacy Policy by posting an updated Privacy Policy on the Site with a new effective date. We encourage you to periodically review this Privacy Policy to keep up-to-date about the manner in which we handle and protect your information. All changes will become effective upon posting on the Site, unless stated otherwise. Your continued provision of information or use of this Site constitutes acceptance of any such change. For the most current version, please visit our Privacy Policy page.
How to Reach Us
If you have any questions or concerns regarding this Privacy Policy or your information we hold, please contact JCS Law Corporation. The contact information can be found at:
JCS Law Corporation
5000 Linbar Dr Ste 91
Nashville, TN 37211
Phone: (615) 421-0941
Email: [email protected]
Website: https://jcslawcorporation.com/
We will respond to your privacy concerns in a timely and transparent manner. You may also use our Contact JCS Law Corporation page for further assistance.
Filing a Complaint or Seeking Additional Help
If you believe you have lost your privacy rights or are unhappy with how we process your personal data, you may file a complaint with us. We will take your complaint seriously and investigate the matter in full and in accordance with applicable legislation. If you are unsatisfied with our response, then depending on applicable law, you may be entitled to contact the Tennessee Attorney General’s Office and/or the relevant data protection authority in your jurisdiction.
Your Consent and Acknowledgment
By accessing the sites in JCS Law Corporation’s (“JCS Law”) domain(s) while visiting as a client, potential client, inquirer, and/or website visitor, you have read, understood, and agreed to the terms set out in this Privacy Policy (“this Policy”), and further consent to JCS Law’s collection, use, and disclosure of personal information (as defined herein) as set out in this Policy. If you do not agree with our privacy practices, then do not use our services and do not provide us with any personal information.
Continuing Commitment to Privacy Excellence
JCS Law Corporation is committed to evolving our practices related to privacy and the protection of your information. We routinely assess our security measures, revise our staff training protocols, and review developments in privacy laws to ensure we are fulfilling the expectations of clients and legal requirements. Your trust is our greatest asset and it is something we are committed to upholding through transparency, accountability, and the highest respect to your privacy.
Contact Us for a Free Consultation
Your privacy and peace of mind are important to us as well as the outcome of your case every step of the way. If you have questions relating to this Privacy Policy, your rights, or how we process your information generally, please contact us for a FREE 30 MINUTE CONSULTATION. Don’t wait another minute. Call us today to schedule an appointment and let us help you know your best next steps to success.
Phone: (615) 421-0941
Email: [email protected]
5000 Linbar Dr Ste 91
Nashville TN 37211 USA
Website: https://jcslawcorporation.com/